第二階段，重點放在層次分析法“sea toll”計劃問題上，同時從和措施復原力和企業競爭力方面分析“sea toll”計劃實施的影響措施復原力對於印尼群島的海港。“sea toll” 的分析結果對於計劃的抵禦力和競爭力的作用的分析結果表明，提高抵禦力主要是基於與夥伴或利益相關者建立協作計劃的有效策略。在研究的最後階段，通過設計集成的IoT框架，通過移動應用程序同步所有區域中每個港口利益相關方的整個管理流程，從而提供了創新的解決方案。通過每個港口利益相關者的所有管理流程集成到在線系統，特別是在時間和成本方面，港口系統服務性能將更加有效。 ;Maritime transportation has been one of the most important global activities, especially for archipelago countries such as Indonesia. The interdependence between stakeholder of seaports especially in container seaports led us to investigate the impact of the “sea toll” program on the seaport’s resilience and competitiveness. Since the concept of a “sea toll” was initiated by the US government in 2011, there are only a few, studies or clear standards related to the development of “sea toll” systems in archipelago countries. The research process is based on an online survey of key stakeholders of seaports including shipping companies, seaport authorities, commodity companies, and the Indonesian government. Our study divided into three stages. First, we analyze the resilience measurement of the seaport logistics system in general by using the analytical hierarchy process and quality function deployment approaches. The result shows that improving port performance standards and support the logistics system has highly associated with resilience measures is an enhancement of the advanced information technology system. While in the second stage, we focus on the issue of the “sea toll” program based on the analytical hierarchy process approach, we analyze the impact of the implementation of the “sea toll” program in terms of the resilience measures and competitiveness of the seaports in the Indonesian archipelago. The results of the analysis on the "sea toll" program regarding the role of resilience and competitiveness indicate that increasing resilience is based primarily on effective strategies in building collaborative programs with partners or stakeholders involved. And on the last phase of the study provides an innovative solution by designing an integrated IoT framework to synchronize the entire administrative process of each port stakeholder in all regions through a mobile application. Through integrating all administrative processes of each port stakeholder to online system, the port system service performance will be more effective and efficient especially in terms of time and cost.
